HoopoTrack for tailors and couture ateliers
HoopoTrack gives every alteration and made-to-measure order a live tracking link. Your customer follows every stage on it, from cutting to finishing, and WhatsApp tells them when to come in for the fitting and when it is ready. The "will it be ready for the wedding?" calls stop.
First 30 tickets free · No credit card · Works on WhatsApp
How it works
This is the tailoring workflow HoopoTrack ships. Rename any stage, change the timings or build your own: the tracking page follows whatever you set.
Order Taken
Within the hour
Cutting
1 to 4 hours
Stitching
4 to 24 hours
Fitting
30 to 60 minutes
The customer confirms the fit, in writing, before you finish the garment
Finishing
1 to 4 hours
Ready for Pickup
Pickup
Nothing here is fixed: rename any stage, change its timing, add steps or remove the ones you do not use, all in a couple of clicks and without writing any code. The tracking page and every notification follow whatever you change, instantly.
The messages send themselves at the moments that need your customer: come in for the fitting, and it is ready. The tracking page shows every stage in between, in their own language: English, French or Arabic.
Update from Stitch & Fit
Hi Sarah, Your ticket status has just been updated to: Fitting. Track it live here: hoopotrack.com/track/stitchfit-4821 Keep this message to check your ticket anytime.
Powered by Hoopotrack
14:47
Stitch & Fit: your ticket has moved to a new stage
Hello Sarah,
Your ticket has moved to a new stage. Here are the latest details:
Tracking page
Ticket STF-4821
Evening dress, alteration
Fitting
Ready by Thursday, 17:00
Each stage carries how long it usually takes, so the tracking page shows a finish window built from how your atelier really works. The wedding date question answers itself.
Any stage can require the customer's written approval, timestamped, on their tracking page. The shipped workflow asks them to confirm the fit before you finish; add an approval to cutting and they confirm the noted price and design before you cut. No more "I never agreed to that."
Add photos at any stage and choose which ones the customer sees on their tracking page. Put a PIN on the order so a wedding dress stays between you and the bride.
Customers check themselves in at your counter with a QR code, and wait until you are free.
More on self check-inA page for your shop on hoopo.app, with your services, prices and opening hours, built for Google.
More on the public pageAsk "Is Mrs Alaoui's dress ready?" and get the answer from your own tickets.
It works from your own records, only where you allow it. Anything addressed to a customer waits for you to confirm it unless you decide otherwise.
On the plans that include AI agent access.
Then from $12 a month. No card to start, no trial clock.
Prices in US dollars, paid by card.
It records them. Put a price on the order, send the customer a quote to approve on their tracking page, and record the deposit at drop-off and the balance at pickup; the balance due stays on the order until it is paid in full, and every payment has a receipt. The money itself changes hands in your atelier, never through HoopoTrack. Part of the paid plans.
Yes. Status changes and the tracking link are sent to the customer's WhatsApp automatically, using message templates approved by WhatsApp. Email is included too.
Your choice. A ticket tracks one job through your stages: log a three-piece order as a single ticket with notes and photos, or one ticket per garment when the pieces move at different speeds.
Every order also has email updates and a printed ticket with a QR code. The customer scans it whenever they want to see where their order stands.
Each stage carries its usual duration, so the tracking page knows when an order has run over. The customer can escalate it from that page, and your shop is alerted.
Minutes. The tailoring workflow above ships ready to use: create an account, apply it, adjust the stages to your atelier, and hand out your first tracking link the same day.
Set up the tailoring workflow tonight. Your next customer leaves with a tracking link instead of your phone number.
First 30 tickets free · No credit card required
