HoopoTrack is more than just a tracking tool. It's a complete operation system designed to streamline your workflow and delight your customers.
Building a strong online reputation is crucial for any repair shop. HoopoTrack makes it effortless by automatically prompting satisfied customers to leave a review on your Google Business page right after their repair is complete.
Give customers realistic expectations. HoopoTrack calculates when the repair will be finished based on your typical workflow.
Meet customers on the app they already use. Tracking links and updates go straight to their chat.
Give each person the access they need, and keep the full repair history for every customer you serve.
Understand how HoopoTrack manages your service workflow seamlessly.
Tickets are created instantly using workflows. QR codes and optional PINs are generated automatically for secure access.
Customers receive a unique link to track progress in real-time. Dynamic ETAs keep expectations managed without a single phone call.
Move tickets through your custom workflow. Each status change can trigger automated notifications to keep everyone in the loop.
Need customer approval for a part or price change? Send an approval request directly through the tracking page.
Once finished, tickets are marked as ready. Automated review requests help you collect valuable feedback to improve your service.
Balance ease of access with privacy. QR codes allow quick scanning, while PINs ensure only the customer sees sensitive details.
Never miss a deadline. Delayed tickets are automatically escalated and flagged in your dashboard.
Technicians can attach photos to any status, providing visual proof of progress or issues directly to the customer.
Meet customers where they are. Send tracking links and updates directly to their WhatsApp inbox.
