HoopoTrack for garages and mechanics
HoopoTrack gives every vehicle in your garage a live tracking link. The owner approves the estimate in writing, follows the job from inspection to road test, and gets the message when it is ready to drive.
First 30 tickets free · No credit card · Works on WhatsApp
How it works
This is the mechanic workflow HoopoTrack ships. Rename any stage, change the timings or build your own: the tracking page follows whatever you set.
Check-In
Within 30 minutes
Inspection
1 to 2 hours
The owner approves the estimate, in writing, before the work starts
Repair
4 to 24 hours
Road Test
15 to 45 minutes
Ready
Pickup
Nothing here is fixed: rename any stage, change its timing, add steps or remove the ones you do not use, all in a couple of clicks and without writing any code. The tracking page and every notification follow whatever you change, instantly.
Two messages do the work: the estimate that needs their yes, and the one that says come and get it. The tracking page shows every stage in between, in their own language.
Update from Redline Garage
Hi James, Your ticket status has just been updated to: Inspection. Track it live here: hoopotrack.com/track/redline-7741 Keep this message to check your ticket anytime.
Powered by Hoopotrack
09:05
Redline Garage: your ticket has moved to a new stage
Hello James,
Your ticket has moved to a new stage. Here are the latest details:
Tracking page
Ticket RLG-7741
Toyota Corolla, brake service
Inspection
Ready by Friday, 18:00
The shipped garage workflow asks the owner to approve the estimate before the work starts. Approved or declined on the tracking page, with a note, timestamped. No more disputed phone calls.
Add photos to any stage and choose which ones the owner sees: the worn brake pads, the leak, the finished work. Your proof lives on the tracking page.
Each stage carries how long it usually takes, so the page shows an honest finish window. When the road test is done, the owner gets the message without anyone picking up a phone.
Customers check themselves in at your counter with a QR code, and wait until you are free.
More on self check-inA page for your shop on hoopo.app, with your services, prices and opening hours, built for Google.
More on the public pageAsk "Has Mr Idrissi approved the estimate yet?" and get the answer from your own tickets.
It works from your own records, only where you allow it. Anything addressed to a customer waits for you to confirm it unless you decide otherwise.
On the plans that include AI agent access.
Then from $12 a month. No card to start, no trial clock.
Prices in US dollars, paid by card.
It records payments. Put a price on the job, send the owner a quote to approve on their tracking page, and record the deposit and the payment at the counter; the balance due stays on the ticket until it is paid in full, and every payment has a receipt. HoopoTrack records what your customer paid; your invoicing tool issues tax invoices. Part of the paid plans.
The tracking link lands in their WhatsApp and the printed ticket carries a QR code, so the answer is already in their pocket before they dial. The page shows the stage, the notes and the finish window.
The decline is recorded with their note, timestamped, and your garage is notified. What happens next stays your call.
One ticket per vehicle, each with its own link and stage. The client record keeps the full history, so next time the fleet comes in, everything they ever had done is one search away.
Each stage carries its usual duration, so the tracking page knows when a job has run over. The owner can escalate it from that page, and your garage is alerted.
Minutes. The mechanic workflow above ships ready to use: create an account, apply it, adjust the stages to your garage, and hand out your first tracking link the same day.
Apply the mechanic workflow tonight. Your next customer drives off with a tracking link instead of your phone number.
First 30 tickets free · No credit card required
