Early Access Program Now Open

Keep Customers In The Loop With Real-Time Tracking

Reduce support calls by 60% and boost customer satisfaction. Create service tracking pages in seconds — no technical skills required.

✓ No credit card required ✓ Easy setup ✓ Cancel anytime

Ticket: REP-1234

John Smith

In Progress

Estimated completion: Today, 5:30 PM

Received

Today, 10:30 AM

Diagnosis

Today, 11:45 AM

3

Repair

4

Testing

5

Ready

POWERFUL FEATURES

Why Service Businesses Choose HoopoTrack

Everything you need to keep customers informed, reduce support calls, and streamline your service operation.

Quick Setup

Create a template once, then spin up live-tracking links in seconds with just two fields.

Auto-Updating ETAs

Set min/max durations for each status and let HoopoTrack calculate accurate completion windows.

Smart Notifications

Configure which status changes trigger customer notifications via email, SMS, or WhatsApp.

Customer Approvals

Request customer approval for specific steps with price notes, capturing their decision securely.

QR Codes & PIN Protection

Generate QR codes for easy tracking access and optional PIN protection for customer privacy.

Queue display screen

Show your business's queued tickets on a dedicated display screen. Perfect for waiting rooms and customer service areas.

SIMPLE PROCESS

How HoopoTrack Works

Three simple steps to transform your customer experience and reduce support calls by up to 60%

1

Create Templates

Design your workflow with drag-and-drop status templates. Set durations, notifications, and approval requirements.

2

Generate Tickets

Create tickets in seconds by selecting a template and entering customer details. QR codes and PINs are auto-generated.

3

Update Progress

Move tickets through statuses as work progresses. Customers get real-time updates and notifications.

FREQUENTLY ASKED QUESTIONS

Common Questions About HoopoTrack

Everything you need to know about our service tracking platform

What types of businesses can use HoopoTrack?

HoopoTrack is ideal for any service business that manages customer jobs or repairs, including auto repair shops, electronics repair services, appliance repair businesses, IT service providers, plumbers, electricians, and more.

How difficult is it to get started?

Getting started with HoopoTrack is incredibly simple. Create your account, set up a service template with your typical workflow steps, and you're ready to generate your first customer tracking link in minutes.

Does HoopoTrack integrate with my existing software?

HoopoTrack is designed to work alongside your existing systems. While we offer API access for custom integrations, many businesses use HoopoTrack as a standalone solution that complements their current workflow.

Is there a limit to how many tracking links I can create?

Our pricing is based on active tracking links. We offer plans for businesses of all sizes, from small operations to large enterprises with high volume needs. Check our pricing page for specific details.

Ready to Elevate Your Customer Experience?

Join the growing community of service businesses transforming how they communicate with customers. Start your free trial today.

No credit card required. Free trial for 14 days.